Counting down to ‘Evaluating Digital Citizen Engagement: A practical guide’
Last year, Aptivate led a consortium of researchers and practitioners to explore the role of technology in citizen-engagement and participation in the development sector
Matt is an avid ICT4D practitioner and researcher with an MSc in ICTs for International Development from the University of Manchester and a BSc(Eng) in Computing Science from Imperial College. His passion is discovering ways to use technology, particularly the Internet, as a driver for social change, participation and inclusion. Before joining Aptivate, he ran his own social enterprise - a jobsite supporting the long-term unemployed into work - after spending many years as a technology strategy consultant, freelance web developer and entrepreneur for businesses and civil society organisations.
Matt also undertakes research into enabling people in developing countries to take control over the technology they use and break the cycle of dependency on external experts from the US/Europe.
Matt is on sabbatical util August 2016, volunteering for local civil society groups across Africa, Asia and Latin America. You can follow his travels, and read his blogs on ICT4D issues on his personal site at http://www.matthaikin.com
Last year, Aptivate led a consortium of researchers and practitioners to explore the role of technology in citizen-engagement and participation in the development sector
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Recently I have been reading up on Agile project management methodologies (Extreme Programming, Scrum and a little on Rapid Application Development, EVO and Rational Unified Process). Despite this material being focused on traditional, commercial software development and management, it struck many, quite noisy chords regarding technology development in developing countries. In particular, the focus on starting small, not pre-planning everything from the start, and evolving software slowly through engagement with the ‘customer’, is strikingly similar to the practices recommended in various participatory approaches to development, and in socio-technical discussions around ICT4D projects.
A World Bank evaluation framework and guidelines to help evaluators assess the impact of ICT-enabled citizen engagement programs.
Matt led this World Bank project to create a Guide to Evaluating Digital Citizen Engagement. The team included other researchers from IDS, ICA-UK, LSE and the University of Cambridge and will be published soon. Matt also conducted the Brazil field evaluation exploring the impact of online voting on Brazil's participatory budgeting processes.